AI Customer Care Agent for HR Departments

What KAI does

Your HR AI customer care agent — always available

KAI screens, schedules, answers, and escalates. Everything a well-trained HR reception team does — without burning out your specialists on repetitive calls.

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Candidate Screening

Asks about experience, skills, and availability. Filters unqualified applicants before they reach the interview stage. Your recruiter only sees profiles that already meet the basic requirements.

🔒 Designed to support LFPDPPP

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Interview Scheduling

Syncs with recruiter calendars. Confirms, reschedules, and cancels in real time. Zero back-and-forth emails. Candidates receive a WhatsApp confirmation with the interviewer name and location.

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Employee Hotline

Answers the 50 most common HR questions: vacation policy, payroll, benefits, leave requests. No tickets, no waiting. 80% of calls resolved without escalation to the HR team.

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6 Languages

Handles international candidates and bilingual employees in English, Spanish, French, Portuguese, Hindi, Telugu. Language detection is automatic — no menus, no buttons.

Real call

Real call: Candidate inquiring about a sales role

KAI screened the candidate, confirmed availability, and booked the interview — no recruiter touched the phone.

Acme Corp · Human Resources · Inbound call

Caller Hi, I’m calling about the account executive position I saw on LinkedIn.

KAI (HR) Hi! Thanks for reaching out. I’m KAI, the HR assistant for Acme Corp. To get you set up for an interview, can I ask a few quick questions? ↓ candidate intake: qualifying questions for AE role

Caller Sure, go ahead.

KAI (HR) Great. How many years of B2B sales experience do you have? ↓ minimum requirement check: 2+ years B2B sales

Caller About 4 years, mostly in SaaS.

KAI (HR) Perfect. Are you available for a 30-minute video interview this week — say Thursday at 10am or Friday at 2pm? ↓ checking recruiter calendar availability in real time

Caller Thursday works.

KAI (HR) Done! You’ll get a confirmation with the Zoom link on WhatsApp. The hiring manager is Sarah Chen. See you Thursday! ↓ interview confirmed, calendar invite sent, candidate notified

KAI screened the candidate, confirmed availability, and booked the interview — no recruiter touched the phone. Summary sent to HR team: 4 years B2B SaaS experience, interview Thursday 10am with Sarah Chen.

Privacy and compliance

Candidate and employee data protected

The most common question we get: “How do you ensure KAI handles sensitive HR data correctly?” Here is the complete answer.

🔒 Privacy rules on every HR call

✓ Explicit consent at the start of every call. Candidates and employees consent before any data is collected. Configurable disclosure language for US and MX markets.
✓ Only collects data necessary for the hiring process. Name, phone, years of experience, availability. Nothing beyond what the process requires.
✓ ARCO rights available via admin panel. Access, Rectification, Cancellation, and Opposition rights manageable by your HR team in under 15 minutes.
✓ Compliant with US EEO candidate data handling guidelines. Screening questions are neutral and job-relevant. No protected class information requested or recorded.
✕ Does not collect or store protected class information. KAI does not solicit or record race, religion, national origin, disability status, or any other EEOC-protected characteristic. Absolute boundary.

KAITALK is a reception and scheduling tool in the HR context — exactly like a well-trained human employee. The difference: available 24/7, in 6 languages, no sick days, no transcript errors.

Questions from HR teams

What every HR director asks before signing up

Straight answers from HR teams already using KAI.

Can KAI do technical screening?

No. KAI handles availability, basic qualifications, and scheduling. Technical assessment stays with your team. Hard boundary. The recruiter arrives at the interview with candidates who already clear the basics — no time wasted on disqualifying calls.

Does it work for employee hotlines?

Yes. Answers the top 50 HR FAQs: PTO balances, payroll questions, benefits enrollment, leave policy, maternity/paternity, remote work policies. 80% of calls resolved without escalation. Your HR team only receives the complex inquiries that genuinely require human judgment.

How does it handle sensitive employee information?

KAI only accesses the knowledge base you configure. It cannot access payroll systems, medical records, or HR databases without explicit integration. It collects only the minimum data necessary for the specific process, and all data is encrypted with AES-256-GCM at rest and TLS 1.3 in transit.

Does it integrate with ATS platforms?

Schedules via Google Calendar today. Direct integration with Workday, Greenhouse, and Lever is on the Q3 roadmap. For other systems, the generic webhook sends structured candidate data (name, phone, experience, availability) as JSON to any endpoint you configure — compatible with HubSpot, Salesforce, and any ATS with an API.

What’s the ROI vs. traditional HR outsourcing?

Traditional HR outsourcing costs $12,000+/mo with long-term contracts and limited business-hours coverage. KAITALK offers flat-rate pricing, answers 24/7, and requires no contract. For 50+ employee companies, the payback period is days. The employee hotline alone eliminates 3–5 hours per week of repetitive HR calls — equivalent to half an HR headcount at a fraction of the cost.

Get Started

See KAI handle your HR calls.
Live.

20 minutes with the founder. Your actual call flow, hours, and HR logic.

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Your HR team spends all day on the phone instead of building culture.